Process Documentation Support Specialist

Renewal by Andersen is seeking a highly skilled and detail-oriented Process Documentation Support Specialist to join our esteemed operations team. 

 As a Process Documentation Support Specialist, you will be responsible for developing and maintaining process documentation, ensuring that all procedures and workflows are clearly documented and easily accessible to the appropriate teams. Your role in process mapping and documentation will play a crucial role in improving efficiency and streamlining operations within our organization.

• Develop and maintain process documentation for various departments
• Train employees on standard operating procedures and process documentation protocols.
• Collaborate with cross-functional teams to ensure effective documentation of processes
• Continuously evaluate and improve existing process documentation
• Provide support in the implementation of new processes and systems

• Has proven experience in writing processes, policies or procedures
• Has previous experience in training or professional development
• Possess excellent writing and verbal communication skills
• Can problem solve and maintain attention to detail
• Has a strong work ethic and operates with a sense of urgency
• Takes a proactive approach to identifying areas for improvement within existing processes.