Call Center Representative

Renewal by Andersen - Call Center Representative

Renewal by Andersen of Eastern NY is looking to hire dynamic Call Center Representatives in the Capital District Area.  We are looking for friendly, sales orientated & computer savvy representatives to provide amazing customer service via inbound and outbound calls. 

A Day in the Life of a Call Center Representative

• As a call center representative, you will eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
• Follow up on customer inquiries.
• Set qualified sales appointments. (It would be your job to keep our sales calendar full!)
• Transfer customer calls to the appropriate staff or department.

What do you bring to the table?

• The ability to provide customers with a dynamic presentation, informing them of product information.
• Your experience in sales, marketing or lead generation.
• You possess general computer knowledge (MS office – Word, Excel) & are internet savvy.
• You are always looking for an opportunity to increase sales, a way to improve your customer service skills or a way to impact the success of the company.

If you are qualified and you are looking to work in a stable, reputable company where career growth opportunities are abundant, please fill out our online application today!  We look forward to meeting you!

Job Type: Part-time; flexible schedule.

Pay Rate: 15-16/hr with bonus incentives.